Privacy policy.

Change Fluency™ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.changefluency.com (the “Site”), or engage with our services including keynote speaking, consulting, and insights content.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, job title, company

  • Form Submissions: Information you provide via lead forms or contact forms

  • Marketing Data: Preferences, feedback, and communication history

  • Usage Data: IP address, browser type, pages visited, time spent on site (via cookies or analytics tools like Google Analytics)

  • Third-Party Integrations: If you access our site via third-party platforms (e.g., LinkedIn), we may collect information as permitted by those services.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or service requests

  • Send you relevant updates, newsletters, or offers

  • Improve our website and service offerings

  • Analyze user behavior and campaign effectiveness

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: For hosting, analytics, CRM, or email communications

  • Legal or Regulatory Bodies: If required by law or to protect our rights

  • Partners: In limited cases where you opt-in to joint offerings or co-hosted events

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You may disable cookies through your browser settings, but some features of the site may not function properly.

5. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Withdraw consent or unsubscribe from emails

  • Request deletion of your information

  • Lodge a complaint with a data protection authority

To exercise these rights, email us at hello@changefluency.com.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure hosting. However, no system is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Change Fluency™
Email: hello@changefluency.com
Website: www.changefluency.com