Public Sector & Non-Profit Keynotes

Name: Change Fluency: 9 Principles to Navigate Uncertainty and Drive Innovation
Author: Jay Kiew

Jay Kiew in a blue blazer giving a presentation on a small stage with a flag, in a conference room filled with seated attendees, some taking notes, with large white light fixtures on the ceiling and a dark wall in the background.

Jay Kiew is a leading keynote speaker for the the public sector and non-profit community

Shaping the Future of Public Service and Non-Profit

Jay Kiew in glasses and a light gray blazer is giving a presentation on stage, gesturing with his right hand, with a large screen displaying a slide projected behind him.

Governments and non-profits are navigating a period of rapid change. Rising citizen expectations, digital disruption, and limited resources demand new approaches to service delivery and organizational effectiveness. From AI-enabled public services to data-driven decision-making, leaders have the chance to transform how impact is created, measured, and scaled.

Jay Kiew is the leading expert on Change Fluency™—the ability to adapt and lead through uncertainty with clarity, confidence, and connection.

With over $2B in transformation impact across more than 400 executives, Jay equips public sector leaders and non-profit executives with practical strategies to modernize operations, embrace emerging technologies responsibly, and build organizations that are resilient, mission-driven, and ready for the future.