Change Fluency™ Insights
Innovation, AI, and Change
Discover Jay Kiew’s expert takes on change resilience, AI integration, and innovation leadership.
The Change Fluency™ Co is regularly featured in leading media publications and podcasts, spanning a wide range of industries and functions. Whether you’re a CEO, CHRO or CIO, if you’re looking to drive applied innovation, there’s something here for you.

Thriving Together: The Future of Human and AI in Healthcare
AI won’t replace the human touch in healthcare—it can clear the noise so doctors and nurses focus on what matters most. In this post, Jay Kiew, a world-leading expert on Change Fluency™, unpacks how to turn fear into fluency and make AI a partner in more human care.

The Bottom Rung of the Career Ladder is Eroding
The first rungs of the career ladder are vanishing as AI takes over the tasks that once trained young professionals. If companies don’t rebuild new entry points, they risk a future leadership drought—discover what’s at stake and how to fix it.

M&A Innovation in the Age of Agentic AI
In this guest interview on DealMakerInsider.com, Jay Kiew, world’s leading expert on Change Fluency, shares his perspective on M&A Innovation in the Age of Agentic AI. Click to read.

Feature on Innovators.org
Why do think tanks keep hitting the same wall? What holds organizations back from innovation?
In this thought leadership piece, Innovator’s Alliance invites the world’s leading expert on Change Fluency, Jay Kiew, to share his perspective.
Click to continue to reading…


Our Digital Co-Workers (Part 2): Leading the Orchestra
In part 2 of our Digital Coworker series, we explore how leaders are shifting how and what they manage with the rise of AI Agents.

AI in M&A: Three Key Use Cases and Driving Adoption with Change Fluency
Artificial intelligence (AI) is transforming how mergers and acquisitions (M&A) are executed—from strategy and target sourcing to due diligence. AI tools boost efficiency, uncover insights human teams might miss, and enable faster, data-driven decisions. Companies can now review thousands of documents in a fraction of the time and identify hidden risks more effectively. Below, we explore three key use cases of AI in the M&A process—and, critically, how to drive adoption using a Change Fluency™ approach focused on behavioral change.


How Agentic AI is shifting the future of work
How is Agentic AI shifting the future of work?
In the age of Agentic AI, the world is moving to a Digital Workforce - one that is both Human and AI.
World's leading Change Fluency expert, Jay Kiew, shares how the rise of Agentic AI and the Digital Workforce is changing the future of work.
This was shot at his opening keynote at Agile 2025 for over 1,800 Agilists. Jay Kiew provides a unique perspective that sits at the intersection of innovation and change management, making him a one-of-a-kind keynote speaker for your audience.

Our Digital CoWorkers (Part 1): A New Org Chart
Discover how Change Fluency™ designs the new AI‑driven org chart. Explore our fractional AI consulting services to embed digital co‑workers that scale




Jay to represent Canada at G20…
Jay Kiew has been selected to represent Canada as a 2025 delegate for the G20 YEA Summit in South Africa. Click to learn more.


Navigating AI Disruption And The New Competitive Edge In Finance
AI is shaking up the financial industry—but the firms winning today aren’t just adopting new tools, they’re redefining how decisions get made.
Discover how the smartest players are turning AI disruption into their biggest competitive edge.

The Future of Work: Jay Kiew on Building Change Fluency™ in an Age of Agentic AI and Accelerated Disruption
Jay Kiew has been featured in USA Today in an article covering the Future of Work. He describes navigating Agentic AI with Change Fluency™

The Future of Credit Unions is Agentic
How can credit unions use agentic AI to stay member-focused in a tech-driven future?
Jay provides his perspective in this exclusive CUInsight.com feature.

My Most-Used AI & Automation Tools in 2025
An updated list of AI & Automation tools since 2024 (includes Agentic AI)
