Artificial intelligence (AI) is transforming how mergers and acquisitions (M&A) are executed—from strategy and target sourcing to due diligence. AI tools boost efficiency, uncover insights human teams might miss, and enable faster, data-driven decisions. Companies can now review thousands of documents in a fraction of the time and identify hidden risks more effectively. Below, we explore three key use cases of AI in the M&A process—and, critically, how to drive adoption using a Change Fluency™ approach focused on behavioral change.

How is Agentic AI shifting the future of work?

In the age of Agentic AI, the world is moving to a Digital Workforce - one that is both Human and AI.

World's leading Change Fluency expert, Jay Kiew, shares how the rise of Agentic AI and the Digital Workforce is changing the future of work.

This was shot at his opening keynote at Agile 2025 for over 1,800 Agilists. Jay Kiew provides a unique perspective that sits at the intersection of innovation and change management, making him a one-of-a-kind keynote speaker for your audience.

Discover how Change Fluency™ designs the new AI‑driven org chart. Explore our fractional AI consulting services to embed digital co‑workers that scale

Jay Kiew has been selected to represent Canada as a 2025 delegate for the G20 YEA Summit in South Africa. Click to learn more.

AI is shaking up the financial industry—but the firms winning today aren’t just adopting new tools, they’re redefining how decisions get made.

Discover how the smartest players are turning AI disruption into their biggest competitive edge.

Jay Kiew has been featured in USA Today in an article covering the Future of Work. He describes navigating Agentic AI with Change Fluency™

How can credit unions use agentic AI to stay member-focused in a tech-driven future?

Jay provides his perspective in this exclusive CUInsight.com feature.

An updated list of AI & Automation tools since 2024 (includes Agentic AI)

Change strategist Jay Kiew reveals 9 innovation principles that create $2B+ impact. His Change Fluency framework helps 400+ executives transform uncertainty into opportunity, developing adaptive capacity to navigate disruption and drive breakthrough results in competitive markets.

In December 2024, Jay Kiew, CEO of Citizencentric, was been recognized as a 2024 Future 50 Honoree by the Project Management Institute for his work driving disruptive change in service of future generations.

Jay joins the AI Today podcast to discuss the essential skills for AI-driven project managers.

Change strategist Jay Kiew analyzes why 70% of organizational transformations fail despite adequate resources and leadership. Drawing from his experience with over 400 executives, Kiew identifies five psychological barriers he terms the "Chains of Change": Clutter and Chaos (competing priorities), Comfort with Status Quo (resistance to change), Competing Interests (misaligned goals), Constraints (resource limitations), and Apathy (employee disengagement). The post argues that these invisible forces, rather than technical or financial issues, prevent lasting transformation. Kiew suggests that organizations can create breakthrough momentum by identifying and breaking even one dominant chain, which typically weakens the others.

Delve into the complexities of AI adoption within organizations, guided by the expertise of Tim Creasey, Chief Innovation Officer at Prosci, a global leader in change management solutions.