Change Fluency™ Insights

Innovation, AI, and Change

Discover Jay Kiew’s expert takes on change resilience, AI integration, and innovation leadership.

The Change Fluency™ Co is regularly featured in leading media publications and podcasts, spanning a wide range of industries and functions. Whether you’re a CEO, CHRO or CIO, if you’re looking to drive applied innovation, there’s something here for you.

Thriving Together: The Future of Human and AI in Healthcare
Jay Kiew Jay Kiew

Thriving Together: The Future of Human and AI in Healthcare

AI won’t replace the human touch in healthcare—it can clear the noise so doctors and nurses focus on what matters most. In this post, Jay Kiew, a world-leading expert on Change Fluency™, unpacks how to turn fear into fluency and make AI a partner in more human care.

Read More
The Bottom Rung of the Career Ladder is Eroding
Jay Kiew Jay Kiew

The Bottom Rung of the Career Ladder is Eroding

The first rungs of the career ladder are vanishing as AI takes over the tasks that once trained young professionals. If companies don’t rebuild new entry points, they risk a future leadership drought—discover what’s at stake and how to fix it.

Read More
Feature on Innovators.org
Jay Kiew Jay Kiew

Feature on Innovators.org

Why do think tanks keep hitting the same wall? What holds organizations back from innovation?

In this thought leadership piece, Innovator’s Alliance invites the world’s leading expert on Change Fluency, Jay Kiew, to share his perspective.

Click to continue to reading…

Read More
AI in M&A: Three Key Use Cases and Driving Adoption with Change Fluency
Jay Kiew Jay Kiew

AI in M&A: Three Key Use Cases and Driving Adoption with Change Fluency

Artificial intelligence (AI) is transforming how mergers and acquisitions (M&A) are executed—from strategy and target sourcing to due diligence. AI tools boost efficiency, uncover insights human teams might miss, and enable faster, data-driven decisions. Companies can now review thousands of documents in a fraction of the time and identify hidden risks more effectively. Below, we explore three key use cases of AI in the M&A process—and, critically, how to drive adoption using a Change Fluency™ approach focused on behavioral change.

Read More
How Agentic AI is shifting the future of work
Jay Kiew Jay Kiew

How Agentic AI is shifting the future of work

How is Agentic AI shifting the future of work?

In the age of Agentic AI, the world is moving to a Digital Workforce - one that is both Human and AI.

World's leading Change Fluency expert, Jay Kiew, shares how the rise of Agentic AI and the Digital Workforce is changing the future of work.

This was shot at his opening keynote at Agile 2025 for over 1,800 Agilists. Jay Kiew provides a unique perspective that sits at the intersection of innovation and change management, making him a one-of-a-kind keynote speaker for your audience.

Read More